Blog

A space for me to share my thoughts and resources on communications focussed on mission driven impact.

Posts about CRM:

Cutting Through the Noise: Why Feedback is Essential for Mission-Driven Communication

Cutting Through the Noise: Why Feedback is Essential for Mission-Driven Communication

Of all the sessions I teach in my new online course, this really is the one I am most passionate about. It’s the session I spent the most time on and so far has received the most encouraging feedback—and the reason is simple: building a foundation of feedback is the most important part of communication, especially for nonprofits and mission-driven businesses.

I Give Up. Your Team Should Ditch HubSpot And Just Use Spreadsheets.

I Give Up. Your Team Should Ditch HubSpot And Just Use Spreadsheets.

Ok so as a big fan of HubSpot I have been wrestling with this for years now. Should you just give up on using HubSpot and go back to spreadsheets? Well I am ready to make a big admission... When it comes to managing your contacts, tracking donations, or keeping things organized, we all want the easiest solution. So why complicate things with fancy software when you’ve already got the perfect tool: a spreadsheet.